Privacy Policy

5Types (“5Types,” “we,” “us”) is a personality and Human Design application operated by Erin Claire Jones, LLC. This Privacy Policy explains what information we collect when you use 5Types, how we use and share it, and the choices you have. If you have questions, contact us at hello@5types.com.

We collect the following categories of information:

• Account and identity. Your name and email address, handled through our authentication provider when you sign in with email or a connected sign-in account.
• Birth data. The birth date, birth time, and birth place (and the derived time zone) you provide so we can calculate your chart. This data is central to the service and is treated with care.
• Charts and relationships. The charts you generate and any relationships you create — including names and birth details you enter for other people you choose to add.
• Chat and content. The messages you send to the assistant, saved replies, and other content you create in the app.
• Billing information. If you subscribe or buy credits, our payment processor handles your payment details. We do not store full card numbers; we keep a customer and subscription identifier and your plan status.
• Communications. If you email us or sign up for our newsletter, we keep your email address and the content of your message.
• Technical data. Limited information necessary to run the service, such as session cookies and standard server logs. We do not use third-party advertising or analytics trackers.

We use the information we collect to:

• Calculate your chart and generate the readings and content you request.
• Provide, maintain, and improve the service, including the assistant.
• Process subscriptions, credit purchases, and billing.
• Respond to your messages and provide support.
• Send you transactional messages and, if you opt in, our newsletter.
• Protect the service, prevent abuse, and comply with our legal obligations.

We do not sell your personal information, and we do not use your private chart or chat content to show you advertising.

The 5Types assistant is powered by large language models from third-party AI providers. To generate a response, we send the relevant context — your message and the chart data needed to answer it — to the AI provider handling that request. We never send your email address or billing details to these AI providers.

These providers act as our service providers and process your data only to generate responses for you. Under our agreements with them, they do not use your data to train their AI models.

We share information with the service providers that help us run 5Types. Each receives only the data needed for its function, including providers for:

• Authentication and account management.
• Payment processing and subscription billing.
• The AI models that power the assistant.
• Birth-place lookup and time-zone calculation.
• Transactional and newsletter email delivery.
• Database hosting and file storage, where your account and chart data are kept.
• Hosting, infrastructure, rate limiting, and background processing.
• Management of our encyclopedia content (read-only; no personal data is sent to it).

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets, in which case we will require the recipient to honor this Privacy Policy.

We use only the cookies necessary to operate the service: a session cookie from our authentication provider to keep you signed in, and a session token used to associate charts you look up before creating an account. We do not use advertising or third-party analytics cookies.

We keep your information for as long as your account is active or as needed to provide the service and meet legal, accounting, or reporting requirements.

You can permanently delete your account at any time from Settings. Deleting your account removes your charts, relationships, chat history, saved replies, and associated records, and cannot be undone. Some records may persist for a limited time in encrypted backups or where we are legally required to retain them. To unsubscribe from our newsletter, use the link in any newsletter email or contact us at hello@5types.com.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of marketing. You can update much of your information in Settings, or exercise these rights by contacting us.

We will not discriminate against you for exercising these rights. To make a request, email hello@5types.com. We may need to verify your identity before acting on a request.

5Types is not directed to children. You must be at least 16 years old to use the service. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

We use reasonable technical and organizational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We operate in the United States, and our service providers may process your information in the United States and other countries. By using 5Types, you understand that your information may be transferred to and processed in countries whose data-protection laws may differ from those in your country.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of 5Types after an update means you accept the revised policy.

Questions about this Privacy Policy or your data? Email us at hello@5types.com. You can also review our Terms of Service.